Citrus Connection logo

Effective Monday, July 27, Citrus Connection will close all pass sales customer service locations for the health and safety of customers and employees. 

The closure will affect Citrus Connection customer service locations at 1212 George Jenkins Blvd., Lakeland, the Lakeland Downtown Transit Terminal, the Winter Haven Transit Terminal, and the Regional Mobility Call Center at 1290 Golfview Ave., Bartow.

Fixed Route passengers will have the options of using traditional cash or the new mPass mobile app to pay fares. Customers who fall under a Universal Access Program will continue to use that method to board buses. 

Paratransit passengers will use existing tickets. When those tickets are exhausted, a list will be created and clients will settle accounts after the event has passed.

For more information about Citrus Connection services, visit the website at Additional information can be obtained by calling Quality Assurance at (863) 733-4242.